Terms & Conditions
These comprehensive Terms and Conditions of Use ("Terms", "Agreement") govern the manner in which users access and use the services provided by Astro Solution ("Astro Solution", "we", "us", "our", or "Company") through its website (www.AstroSolution.com) and mobile applications (iOS & Android).
By accessing or using Astro Solution in any manner, you agree to be legally bound by these Terms. If you do not agree, please do not use the Platform.
1. DEFINITIONS
- Platform: Website and mobile apps of Astro Solution
- User: Any person accessing or using the Platform
- Services: All astrology consultations, reports, products
- Consultation: Real-time interaction with astrologers
- Vaidik Wallet: Prepaid balance account
- Astrologer: Registered service provider
2. ACCEPTANCE & MODIFICATION
By creating an account or using the Platform, you accept these Terms and our Privacy Policy. Astro Solution may modify these Terms at any time.
3. ELIGIBILITY
You must be at least 18 years old or have parental consent if between 13–17. Users under 13 are not permitted.
4. SERVICES
- Chat, call, video consultations
- Astrology reports
- Live stream (free viewing, paid chat)
- Remedies and physical products
5. COMMUNICATION CONSENT
You consent to receive calls, messages, and notifications from Astro Solution even if your number is registered under DND, for service delivery and support.
6. USER ACCOUNT
- Provide accurate information
- Maintain login confidentiality
- One account per user
- No account sharing
7. VAIDIK WALLET
- Prepaid service wallet
- Non-transferable
- Expires after 3 years
- No interest earned
- May be forfeited on violation
8. PAYMENTS
- Processed via Razorpay
- All prices in INR
- Double payments refunded
- Chargebacks may lead to suspension
9. REFUNDS & DELIVERY
Refunds are governed by our Refund & Replacement Policy.
- No refund once consultation connected
- No refund for wrong user data
- Physical delivery within India
- Damage claims within 72 hours
10. USER CONDUCT
- No abuse or harassment
- No scams or fraud
- No explicit or illegal content
- No black magic or harmful rituals
11. ACCOUNT TERMINATION
Astro Solution may suspend or terminate accounts for policy violations, fraud, abuse, or illegal activity.
12. PRIVACY POLICY
Your use is subject to our Privacy Policy: https://www.AstroSolution.com/privacy-policy
13. DISCLAIMER & LIABILITY
Services are provided "as-is". Astro Solution does not guarantee prediction accuracy, outcomes, or uninterrupted service.
14. INTELLECTUAL PROPERTY
All content belongs to Astro Solution and may not be reused without permission.
15. ZERO-TOLERANCE CONTENT POLICY
Objectionable, abusive, or illegal content is removed immediately and accounts may be terminated.
16. JURISDICTION
Governed by Indian law. Disputes resolved by arbitration in New Delhi.
17. CONTACT
ASTRO SOLUTION TECHNOLOGIES PRIVATE LIMITED
Registered Address: 801, 8th Floor, Unitech Cyber Park, Tower B, Sector 39, Gurugram, Haryana 122003
CIN: U72900HR2021PTC098734
Support Email: contact@AstroSolution.com
Support Phone: +91 98105 59439
© 2026 Astro Solution. All Rights Reserved.
